Hostgator News & Host Gator Reviews

Hostgator Review by www.toao.net – RAVE: HostGator support

I’m a new customer. I heard about HostGator while reading posts by VOIPoTim in the VoIP Tech Chat forums. Support at my old host seems to have gone south so I thought I’d make the move from shared hosting to VPS. (As an aside: for those who are still using shared hosting, having root access ROCKS!)

I have recently had a minor medical procedure that’s been waking me up at night. Last night I couldn’t get back to sleep so decided to do some work on the server. I noticed loads were high and discovered someone was trying to brute force my root password. cPanel has brute force protection but I wanted to get loads back down so I tried to block their IP at the firewall. For some reason this didn’t work so I put in a ticket. Imagine my astonishment when I had a reply from Michael K in the security department in just six minutes! He suggested a workaround which worked well. But that’s not the best part. It was 4:00 A.M.! You all advertised 24/7 support but truthfully I didn’t actually believe it.

Considering I’ve a ticket open for over a month with my old host about a positively trivial matter, this is without question an improvement.

Thanks, HostGator! If everything’s as good as the first week has been I’m sure I’ll be around a while. Michael, I hope I didn’t wake you up, but thank you for helping me out.

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Hostgator Review by SimPilotMN – Total Noob – 3 week review

I really want to say thanks to the members of this forum for helping me get up my basic site.

I’m glad I hosted here instead of Go Daddy. I compared the two and something just felt right going with HG! I’m glad I did!

BTW, the software I ended up using is: http://www.wysiwygwebbuilder.com/ for building the site.

Thanks again,
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Hostgator Review by joanne – Four year review

I thought at first “this might not last” and “too good to be true” but after 4 smooth years I am one very satisfied customer.

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Hostgator Review by attuk – 3 Years with Hostgator – A big mistake !

Hostgator used to provide a reasonable service. They made frequent billing mistakes, but corrected them as soon as they were notified. Unfortunately this has changed significantly during the recent months and HG is a nightmare to deal with.

Due to 2 paypal subscriptions I have been overpaying for some time.

1. When I pointed this out I was told that this was not the case ! By 3 different of their administrators
2. Then I had to check both paypal accounts and provide the transaction ids for overpayments.
3. Now they acknowledge that there were 10 overpayments, but still refuse to check the account for overpayments during the previous months.
4. HG dosn’t refund overpayments but apply them as credit so 10 overpayments = 10 more months with them.
5. The charge $75/ hour to transfer sites between their own servers !
6. There is no compensation at all for the inconvenience !

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Hostgator Review by sumeetrajaggarwal – Traffic resolved

I must say the support is really the worst I have experienced with any other company. You have mail so many times then also the problem doesn’t gets solved and when it comes to the public forums it gets solved instantly.

Why would I purchase an Elite Dedicated Server (and pay over $200) when I can’t even run 10-15 sites out of which only 2-3 sites rcv good traffic. I really getting frustrated with the support and their silly answers.

HostGator Reviews and News Source

Hostgator Review by www.toao.net – RAVE: HostGator support

I’m a new customer. I heard about HostGator while reading posts by VOIPoTim in the VoIP Tech Chat forums. Support at my old host seems to have gone south so I thought I’d make the move from shared hosting to VPS. (As an aside: for those who are still using shared hosting, having root access ROCKS!)

I have recently had a minor medical procedure that’s been waking me up at night. Last night I couldn’t get back to sleep so decided to do some work on the server. I noticed loads were high and discovered someone was trying to brute force my root password. cPanel has brute force protection but I wanted to get loads back down so I tried to block their IP at the firewall. For some reason this didn’t work so I put in a ticket. Imagine my astonishment when I had a reply from Michael K in the security department in just six minutes! He suggested a workaround which worked well. But that’s not the best part. It was 4:00 A.M.! You all advertised 24/7 support but truthfully I didn’t actually believe it.

Considering I’ve a ticket open for over a month with my old host about a positively trivial matter, this is without question an improvement.

Thanks, HostGator! If everything’s as good as the first week has been I’m sure I’ll be around a while. Michael, I hope I didn’t wake you up, but thank you for helping me out

HostGator Reviews and News Source

Hostgator Review by memoc@n – Last time the problem occurred

I get 3 years service and generally happy, but I experienced in the past days because of the many problems we lived RAID problem. Our site remained closed for days, my customers had canceled their accounts. I was very hurt and still very slow and often still unreachable sites. As currently …

Note: Please email me about problems or report Do not say the ticket system. Just take a classic answer.
Reply With Quote

HostGator Reviews and News Source