Hostgator Review by hades20082 – Inadequate support & Rude Staff

I feel it important to share my experience so far with Hostgator.

My company have been using Hostgator’s reseller package for several months and so far I must say that I am less than impressed.

Within a couple of weeks we were experiencing problems. All of our sites would be down for hours at a time and when we contacted support once we noticed the only response we got was “Fixed” or “Problem Solved”.

When we asked what the problem was they wouldn’t tell us.

They even blocked me on MSN Messanger several times for asking for more information about the problem.

From our own investigation it looked as though it had something to do with the \var partition.

Things ran smoothly for a while and I setup a browser based game on the account. The game was called Quantum Star. It is written in PHP and uses a MySQL database.

I have run this exact same software on several other hosts before and since and never had any problems. It even ran on Lycos’ free hosting without a problem.

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