Best Hostgator Hosting Reviews
Do not sign up with hostgator until you go through the reviews on this hostgator reviews blog
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Hostgator Review by intrepidhosts – 6 years with HG and hopefully many more
Reviewed on August 31st, 2009 Find moreI have been with Host Gator for around 6 years now and figured I should post my experiences with HG. In all that time I have never had an issue that was not resolved promptly and courteously. Support tickets have always been answered quickly and my issues resolved in a timely manner. I have never had to use phone support because the fast response to my tickets.
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Hostgator Review by Shakkan – HostGator support and features
Reviewed on August 29th, 2009 Find moreI have been shopping for hosts for around a week and even though HostGator was always recommended across the “legit” review sites, the lack of Windows shared hosting was being a turn off since we use ASP.NET and don’t need dedicated hosting.
After I was informed that Windows shared hosting had launched, I called a few times (sorry about that to ask some pre-sale questions to make sure all the features we absolutely needed were available (as a matter of fact, we will cancel the previous provider within 30 days because of lack some basic features). The support/sales staff was -very- nice and helpful, no waiting on the line forever either (worst was 4min I think).
So I decided to go ahead and subscribe. I encountered an issue with DotNetPanel which HostGator, again, was very fast to respond to. They reproduced the problem (instead of ignoring it), submitted a ticket to DotNetPanel and of course fixed my issue in a timely manner.
I also submitted a site transfer request yesterday evening and it was processed during the night and is still ongoing as we speak. I even receive personalized status updates about how the transfer is going even though I really wouldn’t expect nor require that much. One last thing I noticed is how fast HostGator is compared to the previous host we tried (for a very short time I must say).
I must note that it’s only been 1 day so it’s still very early to make a complete review but if HostGator continues providing that level of service and uptime is there, I’m a happy camper and will move my personal web sites to HostGator.
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Hostgator Review by rangermoore – Host Gator Support
Reviewed on August 25th, 2009 Find moreI just had to call support and the level of help I got was the best I have EVER had from any host I have ever been with! I am getting a VERY large amount of visits to one of my sites and had to upgrade on the fly..No problem for support… They took care of it…I spoke to a person by the name of “John” he was outstanding…
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Hostgator Review by lurebeauty – Memory Issues
Reviewed on August 24th, 2009 Find moreIm really aggravated with hostgator. I kept getting “out of memory” errors, they told me if i moved to a dedicated server, they would go away. I specifically said “If i buy this package, i will never get the memory error again? because i dont want to pay all this money if im going to have the same problem” and i was told and i quote: ” This issue should now be resolved permanently. ”
i STILL am getting out of memory errors EVERYTIME i add a product, i have to keep going on live help and they tell me: “your memory limit is at the same level as shared” – yet this weekend i was told my memory was bumped way up past it.
I was told i should not get this error at all anymore, yet i get it every hour.
im tired of being told one thing by someone and then something different from someone else.
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Hostgator Review by dlgoodchild – Mindless inconsiderate action from HostGator
Reviewed on August 18th, 2009 Find moreAs many people I’m sure know there has been quite a bit of disruption for reseller hosting customers.
This was extremely unprofessional of HostGator. Where was the email to customers to tell them about this. Ok, you posted it in a forum ON THE DAY of the interruption! Not only this, I had to go onto live chat to then be pointed to the forum post. You should be pushing this information to us, particularly when it affects many peoples business, peoples emails, and peoples sales!!!
HELLO? Are you insane? You just take many sites offline at your will without telling your customers which affect then many more customers?
A forum post IS NOT telling your customers. That’s a information pull mechanism …you’re expecting ALL customers to check the forums regularly for these kinds of updates? That’s just not feasible! Come on….
Furthermore, we have no estimated time of completion. How does it take a few hours to upgrade a kernel? Were machines taken offline when not yet being worked on? Doesn’t make much sense how a machine takes hours to be updated.
Due to your lack of foresight and inconsideration, we, your customers, have had to deal then with our customers complaining about downtime and wanting to know answers! This could have been avoided by sending out an email. You certainly have the means to do so through your billing panel at very least. There is no vulnerability out there that is so impending you cannot contact us.
Hugely disappointed in your lack of professionalism. Up until now, I had confidence in HostGator. As of today, I do not have anywhere near the confidence I once had. Enough so that I’m going to reconsider where I host future services.
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Hostgator Review by OBDT – thank you hostgator
Reviewed on August 17th, 2009 Find moreI am very happy, because my website in hostgator, and are confident of web hosting
I Will begin the second year with hostgator, and I will stay with you forever because of your service it is wonderful
I recommend everyone to join a giant web hosting “hostgator”
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Hostgator Review by afusion – How long more do I have to wait?
Reviewed on August 16th, 2009 Find moreI’m writing in to voice my unhappiness on how my ticket has been handled.
The ticket no. is NDO-12363739
1. For some reasons, one of my client’s domain started to reject emails from everywhere. Reasons cited by the online chat support was that there are spammers from these domains which resulted in the blacklist. Question is who blacklisted the domains? HG? This is important as a reseller because I need to know if I have did something wrong and it resulted in this, I can take precautionary measures. If HG did something wrong, at least I know what is wrong? Answers please.
2. The issue was left unresolved for 8 hours. I’m still waiting for an answer…. I guess we can all understand the agony of waiting for 8 hours to get the service back. I have checked via the online chat support periodically and every time I asked for the status, it is ‘working on it’. No indication of time frame at all. I believe your folks are experience people and if they can give an estimated timeframe, you can at least pacify someone and also reduce unnecessary load to your tech support for that period of time.
