Hostgator Review by Slacker – 4 Month Review

Well after 4 months here at HG on a reseller plan I would recommend them to anyone looking for a host and here’s why:

* Cost

* Support

* Features/Plans

I have always recieved prompt and courteous replies to my support questions and concerns, I can’t say this about my last host…….

The cost of Hostgators plans are in par with others offering similar plans.

It seems that HG has a plan for almost everyone and offers a good pathway for expansion as your hosting needs grow.

There has been a few bumps in the road here at HG but nothing that couldn’t be worked out. I had an issue with my payment not being recieved once, but it was my banks fault not HG’s and we worked things out. There was also an issue with the server having some trouble after a C-Panel upgrade, but things were promptly straightened out ASAP. When I contacted support I recieved a prompt courteous response addressing my concerns, and the issue was ironed out.
Overall after 4 months I can say that HOSTGATOR has been a “solid reliable host that cares about it’s customers and offers good support.”

HostGator Reviews and News Source

Hostgator Can’t see reseller/shared forums or search?

If you are still not able to see the correct forums for your account, AKA Reseller Forums for Resellers and Shared Forums for Shared, Dedicated forums for Dedicated accounts. Please send me a private message via this message board. Also make sure the correct account information is in your profile fields or we will not be able to verify the account. If you want to change the information or if you believe it is incorrect you can provide that info in the private message.

HostGator Reviews and News Source

Hostgator Review by saiff – Staying with HostGator

I have been with HG since 2/06 and joined based off the reviews and the quick response time from their support team along with phone access. Their pricing is great and the support is relatively quick. For minor issues, they are quick to resolve them and respond quickly. Since I have moved from a reseller plan to a semi-dedicated plan, I have had a few issues.

First we had email issues where clients could no longer email us as they would either get rejected or lost in cyberspace. The first response from HG is always that it is the senders problem and that HG has nothing to do with because the DNS and mail settings at HG are/were correct. I contacted the senders tech folks and we determine all was well on their end. After some research on my own, I figured out the settings at HG were not correct for the add-on domains I had. I pointed this out to HG, they fixed the problem, and then emails worked ok.

Next problem, certain locations using certain ISPs could not see our websites at various times and for some ISPs, all the time. For each ISP as we were made aware of the problem, we contacted the ISP to see if there were any issues and there did not appear to be any on the ISP end. We contacted HG again (this was also around the time we switched to the semi-dedicated in may) for each instance, we were told it was an issue with the ISP and all the settings at HG were fine. Well, this problem has been lingering and we had no idea where the problem was. Recently, an employee of mine was working at home and she could not access the sites. I talked to the techs at their ISP and they did all sorts of tests and nothing turned up on their end. They could hit the IP, but could not access the domain names. I contacted HG again and was told the same thing about it being an issue with the ISP. I did some of my own research and went to the theplanet forums to see if anybody else had similar issues and I found a topic with the same problem. I referred HG to that topic in the forum and from that they determined that ”
It appears that an alc/bogon list was needing an update, as the 72./8 range is an IP range that was not allocated until the last year or so. This has been updated and you should not face this issue again.”

HostGator Reviews and News Source

iPower, HostGator, Lead RealMetrics Web Hosting Awards

Internet performance metrics company, RealMetrics, has announced its results for the most outstanding performance of web hosts for July 2006. Ranking and graphing uptime, speed and technical support of web hosting companies, RealMetrics establishes actual hosting accounts and then conducts systematic tests on several parameters of online service. The highest ranking web hosting companies for July 2006 are being recognized for top performance in Uptime, Web Speed, CPU Speed and Disk Speed.

Rick Ralston, President and CEO of RealMetrics commented, ”We are pleased to recognize the outstanding performance of these web hosts for July 2006. With all the web hosting options available in today’s marketplace, it is good to see these providers reaching out to their customers through outstanding performance. In both our Shared Hosting category and our VPS Hosting category, there are providers that are not just setting the bar, but raising the bar for the web hosting industry.”

Kent Johnson, Chief Technology Officer of RealMetrics stated, ”We conduct over 60,000 tests per day from half a dozen locations across the United States. To achieve high performance is no easy task for a web hosting provider. For the Uptime metric, as an example, we test actual accounts every 30 seconds from multiple monitoring locations. To obtain the 100% Uptime recognition, a web hosting provider is required to be up for the entire 30 days during the recognition period.”
The July 2006 RealMetrics award winners are:

#1 VPS Hosting CPU Speed – RimuHosting
#1 VPS Hosting Web Speed – EV1 Servers
#1 VPS Hosting Disk Speed – iPower
#1 Shared Hosting Web Speed – 1and1 Internet
100% Shared Hosting Uptime – 1and1 Internet, HostGator, Pair Networks, and Powweb
100% VPS Hosting Uptime – Linode, ProHosters, RackCo, RimuHosting, and VPS Land

Peter Bryant, Founder of RimuHosting added, ”RimuHosting is serious about the quality and performance of its hosting solutions. It is good to see a company like RealMetrics using monitoring data to objectively report on hosts.”

RealMetrics is an independent provider of objective performance metrics to enable Internet businesses to make more informed technology selection decisions. RealMetrics is rapidly becoming the trusted source for fact-based performance, reliability and customer service metrics. These metrics include uptime, web speed, CPU speed, disk speed, and technical support response speed.

HostGator Reviews and Hostgator News

Hostgator Review by TheMule – Takes too long to get authorized for this forum

I signed up as a reseller a week ago. I was very excited about the whole program and eager too get things up and running. I had a problem with the nameservers – called tech suport, problem solved in 5 minutes. I needed a dedicated IP – emailed support – 30 minutes done. I wanted to get signed up for enom – emailed support – 15 minutes done. I wanted to get signed up with templatemonster – emailed sales. 25 minutes done. I wanted Whmautopilot – emailed sales – 2 hours done. Wanted access to this forum 1 day – no, 2 days – no, 3 days -no, 4 days – no 5 days – no. Finnally at 8pm on day 5 I got access. And I only because I complained LOUDLY and refused to take no for an answer. Now from what I have been reading here, 5 days is a phenominal turnaroud time for getting access to this forum.

It’s pretty obvious where the weak link is at Hostgator!!! I don’t understand what the problem is that makes it take so long. Are you guys doing a special background investigation to make sure we’re not commies or terrorist?

Well since I got on it has taken me about three hours to find the answers to all the question I had about whmautopilot and a bunch of other stuff I didn’t know.

HostGator Reviews and News Source

Host Gator Offers RoundCube Webmail Free with All Web Hosting Plans

Host Gator, a leading provider of shared, dedicated and reseller web hosting, announced today it is offering RoundCube webmail with all its shared and reseller hosting accounts. There is no charge for the service.

RoundCube is a modern and feature-rich webmail application built on Ajax technology for enhanced interactivity. The application has a very sleek design and user-friendly interface that customers will appreciate and have little difficulty using.

“E-mail is still the number one activity online and web hosting customers are no exception,” stated Brent Oxley, Founder and President of Host Gator. “We are always looking for ways to enhance our services for our customers and RoundCube webmail brings the best e-mail experience possible to our customers.”

Features of RoundCube include spell checking, message and contact list search, multiple sender identities, multi-language support, unlimited users and messages, built-in caching for accelerated mailbox access, custom message folders and more.

RoundCube is an open source project, released under the GNU General Public License.

“Host Gator is a strong supporter of the open source community and we are always looking to bring the best open source projects to our customers,” stated Oxley. “Open source applications are always improving because they are in constant development and best of all they are under public license, helping us keep costs down for our customers.”

About Host Gator

Host Gator is a provider of shared, dedicated and reseller web hosting services focused on the consumer and small business markets. Founded in 2002, Host Gator has become a leader in reseller hosting, assisting over 11,000 businesses become web hosting companies. Host Gator has offices in Boca Raton, Florida and its data center operations are co-located out of The Planet’s facility in Dallas, Texas, enabling it to access Tier-1 backbone providers such as UUNet, Sprint, Level 3, Global Crossing, Verio and AT&T.

HostGator Reviews and Hostgator News

Host Gator Adds RoundCube

Web hosting provider Host Gator (hostgator.com) announced on Tuesday it is offering RoundCube Web mail (roundcube.net) with all its shared and reseller hosting accounts, free of charge.

RoundCube is a feature-rich Web mail application built on Ajax technology for enhanced interactivity. The application offers a sleek design and simplified interface.

“Email is still the number one activity online and web hosting customers are no exception,” says Brent Oxley, founder and president of Host Gator. “We are always looking for ways to enhance our services for our customers and RoundCube Web mail brings the best email experience possible to our customers.”

Features of RoundCube include spell checking, message and contact list search, multiple sender identities, multi-language support, unlimited users and messages, built-in caching for accelerated mailbox access and custom message folders. RoundCube is an open source project, released under the GNU General Public License.

HostGator Reviews and Hostgator News